Frequently Asked Questions (FAQs)

What does it mean when my information could not be verified at the end of my DC Health Link application?
Are there health insurance options for residents who are not eligible for most programs due to immigration status?
Where can I get the information the application asks for about employer-sponsored coverage?
What happens to my eligibility while I appeal?
What do I need to do if I have DC Healthcare Alliance already?
How often can I change my plan?
If I end my plan part way through a month, will my premium be prorated?
What types of help paying for health insurance are available through DC Health Link for individuals and families?
I'm enrolled in a private health plan through DC Health Link and want to switch plans during the next open enrollment. How do I do that?
Can I buy coverage if I and my family don't qualify for help paying for health coverage?
What type of health coverage is available through DC Health Link?
During open enrollment, when do I have to select a plan, and when will my plan take effect?
What information do I need to provide to complete an application for individual and family coverage?
What do I need to do to renew my plan?
I qualified for special enrollment and enrolled in a private health plan through DC Health Link that wasn’t sponsored by my employer. What do I need to do to sign up for coverage next year?
I'm signing up for a private health plan during open enrollment and want my coverage to start on January 1st. What's the deadline for selecting a plan and making my first premium payment?
I’m enrolled in a private health plan through DC Health Link. What do I need to do to renew my plan and by when?
When is open enrollment?
How do I report a change in my household?
I have a temporary visa (for example, a G visa) and live in the District. Do I meet the residency requirements to enroll in a plan through DC Health Link?
Can some people in my family apply for financial assistance while others apply for health coverage without assistance?
I tried completing an application and get a screen telling me to call an Administrator and another phone number for the Economic Security Administration (ESA). What should I do?
Can someone else complete the DC Health Link application for me?
What do I do if my address or income changes?
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