Visit our News Stand to stay updated on new developments with DC Health Link and to get answers to your most common questions. To sign up to receive the DC Health Link Broker News Letters, or if you have any questions about the tools listed on this page please feel free to send an inquiry to the DC Health Link Producer Team.
Broker Registration Guide
This guide is for Brokers that hold a DC resident or non-resident health insurance producer license that is active and in good standing and who wish to become a Broker registered to sell on DC Health Link. This guide will discuss what the requirements are, how to complete the requirements and how to complete a DC Health Link Broker application.
Broker Recertification Guide
This guide is for Brokers who are currently registered with DC Health Link. DC Health Link registered Brokers are approved for two years at time. When a Broker reaches the two year mark, they must complete recertification training and confirm carrier appointments are current to remain active with DC Health Link. Brokers who registered with DC Health Link in 2013 and 2014 had their certification extended through October 2016.
Creating a Broker or General Agency Staff Account
This guide walks users through how to request and approve Broker staff accounts that allow Brokers’ team members to view and manage their DC Health Link clients.
Broker Quoting Tool
This guide shows Broker staff and General Agencies how to create quotes for existing and prospective clients.
Broker Escalations Guide
This guide shows Brokers how to submit cases to DC Health Link using our online contact form.
New Online Resources
This guide lists new resources introduced in Fall 2019 highlighting existing policies and benefits of using DC Health Link. They include interactive tools, animated videos, and consumer-friendly explanations.