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Privacy and Security

The District of Columbia is committed to protecting the privacy of all visitors to any of our websites through the following practices.

Collection and Use of Online Information

When you visit our website, certain data, such as your computer's unique Internet protocol (IP) address, will be automatically collected and sent to the servers that support our website system to help us provide better service and a more effective website. In addition, as part of these efforts, sections of this site may place a small text file (typically only a few bytes) on your hard drive to allow us to identify your computer. We will not attempt to read any additional information on your hard drive, and we do not combine collected information with other personal information to determine your identity or your email address.

In order to visit certain areas of this site, or to use certain services, you may be asked to provide personal information, such as your name, address, or gender. If you are making a payment, we may ask for your credit card number and billing address. If you decline to provide requested information, our ability to serve you may be limited. But you will still be able to visit the site and take advantage of the wealth of information it offers.

Secure Transmissions

Please be assured that this site is equipped with security measures to protect the information you provide us. We encrypt credit card numbers and other data that must remain secure to meet legal requirements.

Protection of Personal Information

Your individual identifying information will not be shared, sold, or transferred to any third party without your prior consent, or unless it is required by law. It is available to District web development employees only for the purpose of maintaining the DC.Gov web portal and improving the site visitor experience.

DC Health Link is operated by the DC Health Benefit Exchange Authority (the "Authority"). This privacy and security policy describes the Authority's approach to information that is obtained from you via this website ("Site"). For information about our policy with respect to the collection, use, disclosure and maintenance of personally identifiable information ("Personally Identifiable Information" or "PII") in connection with the Authority's health benefit exchange ("Exchange") operations generally, see our Privacy and Security Policy for Exchange Operations.

At the DC Health Benefit Exchange Authority ("Authority"), consumer privacy is important to us. We respect your right to privacy and will protect the information we maintain about you in the ongoing operation of the health benefit exchange ("Exchange") in accordance with applicable laws, regulations and standards for security and privacy. As a reflection of our commitment to protecting your information, the Authority has adopted these privacy and security policies, which govern our creation, collection, use, disclosure and maintenance of personally identifiable information ("Personally Identifiable Information" or "PII") in connection with Exchange operations (the "Privacy and Security Policies for Exchange Operations").

The Privacy Act of 1974 is a United States federal law that governs the collection, maintenance, use, and dissemination of Personally Identifiable Information (PII) about individuals that is maintained in systems of records by government agencies. Individuals who apply for health insurance via DC Health Link receive notice of the Privacy Act Statement prior to submitting their application for health insurance coverage. 

Other Sites

The District of Columbia's privacy policy extends to District government websites only. If you access another organization's website through the website, you should read that organization's privacy policy to determine its website practices.