Frequently Asked Questions (FAQs)

You’ll receive a letter in the mail this fall that includes the most up-to-date information we have on your eligibility for health coverage. You should read this letter carefully and call DC Health Link at (855) 532-5465 if any of the information in the letter needs to be updated.

This letter will also tell you which plan we will renew you in automatically if you don’t select a new plan by December 15, 2016. For most people, this will be the same plan that you currently have. A few plans offered in 2016 may not be offered in 2017. If you are enrolled in one of those plans, DC Health Link will provide you with additional information on the steps you need to take to choose a new plan or be renewed into another plan for 2017.

Open enrollment for 2017 begins on November 1, 2016. If you’d like to pick a different plan for 2017 than the one listed in your notice, login to your account on or after November 1, 2016 and choose a new plan. If you’re happy with the plan listed in your notice, you don’t need to do anything. We’ll automatically renew you in that plan for coverage beginning January 1, 2017.