Frequently Asked Questions (FAQs)

Initial binder payments must be received no later than the 12^th day of the month prior to the requested coverage effective date. If you elect to submit your initial binder payment by mail, be sure to allow sufficient time for the US mail processing.

For regular monthly invoices, payments are due by the 1^st day of the coverage period. While employers do have a grace period for late payments, if payment has not been received by the 25th day of the coverage period, DC Health Link will send a notice to all enrolled employees indicating that your payment is late and their coverage could be terminated at the end of the following month if payment is not made.