Frequently Asked Questions (FAQs)

Employers can begin shopping for coverage on DC Health Link up to 3 months prior to the desired coverage effective date. Once the employer has selected the plans and contributions to make available to employees, the employer must select an open enrollment period during which employees can review their plan options.

Employee open enrollment can begin as early as 2 months prior to the coverage effective date and must end no later than the 10th day of the month prior to the coverage effective date. For employers that are offering coverage through DC Health Link for the first time, the employee open enrollment period must be at least 14 days long.

At the end of the employee open enrollment period, employers must login to their DC Health Link account to finalize the enrollments and make the first month's premium payment no later than the 12th day of the month prior to the coverage effective date.

Please Note: Coverage will not take effect until the first month's premium payment is received.
For employers renewing their DC Health Link coverage, employee open enrollment period must be at least 30 days long and a binder payment will not be required to renew coverage.