Frequently Asked Questions (FAQs)

I believe I have the required carrier appointments, but they are not displaying when I search on the National Association of Insurance Commissioners’ website.

Please reach out to the insurance company directly to confirm your carrier appointment is active. If the carrier confirms you maintain an active appointment, please reach out to the DC Department of Insurance, Securities, and Banking (DISB) through their website ( for assistance with ensuring this information is recorded within their system.