Frequently Asked Questions (FAQs)

How can a small business appeal a DC Health Link eligibility decision?

Employers have several opportunities to contest an ineligibility determination. When employers are first determined ineligible, they have 30 days to provide additional documentation to DC Health Link for reconsideration. DC Health Link will review the additional documentation, and make a final determination. If an employer is still considered ineligible, they can appeal to the Office of Administrative Hearings and an independent administrative law judge will conduct a hearing.

There are 3 ways to request an appeal:

  • Download and complete the Employer Appeal Request form and submit it to [email protected];
  • Call DC Health Link Customer Service at (855) 532-5465; or
  • Request an appeal in person by visiting the Office of Administrative Hearings, 441 4th Street NW, Suite 450-North, Washington DC 20001.