Submit Documents
We’re required by federal law to ensure that people who enroll in health insurance on DC Health Link are eligible. We receive Social Security Administration data regarding deceased individuals.
If you receive a notice regarding an individual wrongly determined as deceased, you need to contact us right away at (855) 532-5465 / TTY: 711 to let us know that the people listed are living. If this information is wrong, you should also contact the Social Security Administration at (800) 772-1213 / TTY: (800) 325-0778 to correct the error so this doesn’t happen again.
There are 2 ways for you to submit the documents we need to make a final decision on your eligibility:
Online
Login to your account at dchealthlink.com. You can upload scanned copies of the documents directly to your account.
By US Mail
Medicaid
Department of Human Services
Economic Security Administration
Case Record Management Unit
P.O. Box 91560
Washington, DC 20090
All other applications
DC Health Link
Exchange Contact Center
1225 Eye St NW
Suite 400
Washington, DC 20005
Be sure to write your DC Health Link ID on each of the documents.
Which documents do I need to submit?
We need documents for each person listed in the notice you received. Please scan or make a copy of the document you send to us. Do not give us the original.
Still have questions?
Call DC Health Link at (855) 532-5465.