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Frequently Asked Questions (FAQs)

How can an employee appeal a DC Health Link eligibility decision?

Employees have several opportunities to contest an ineligibility determination.

  • When you're first determined ineligible by DC Health Link, you'll have a 30 day period to contact your employer to resolve the issue or to provide additional documentation to DC Health Link staff for a reconsideration of your eligibility.
  • If your employer is unable to resolve your eligibility discrepancy, DC Health Link staff will review any additional documentation you provided and make a final determination of your eligibility.
  • If you're still considered ineligible for DC Health Link, you'll be able to appeal to the Office of Administrative Hearings and an independent administrative law judge will conduct a hearing.

To request an appeal, download the Employee Appeal Request form and submit to info@dchealthlink.com or call (855) 532-5465 or go in person to OAH at 441 4th Street NW, Suite 450-North, Washington DC 20001.

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