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Frequently Asked Questions (FAQs)

When and how can I end my health or dental insurance coverage?

In the Individual & Family marketplace, if you need to end your health insurance or dental coverage — for example, you get a new job that offers coverage — you can do so any time during the year as long as you tell us on or before the date you want your coverage to end.

If you want to end your plan before it starts, call DC Health Link at (855) 532-5465. This is called cancellation.

If you want to end your plan after it starts, login to your account at dchealthlink.com, or call DC Health Link at (855) 532-5465. This is called termination. You’ll also need to contact your insurance company directly to discuss any remaining balance or refund due.

If you get your health or dental insurance through an employer, you’ll need to make the request directly through your employer.