Frequently Asked Questions (FAQs)

When is open enrollment?
How do I report a change in my household?
I have a temporary visa (for example, a G visa) and live in the District. Do I meet the residency requirements to enroll in a plan through DC Health Link?
Do employers still have to offer COBRA to employees and their dependents losing coverage?
Can my broker help me with buying coverage through DC Health Link?
Can some people in my family apply for financial assistance while others apply for health coverage without assistance?
I tried completing an application and get a screen telling me to call an Administrator and another phone number for the Economic Security Administration (ESA). What should I do?
Can someone else complete the DC Health Link application for me?
My college-age child lives in D.C. and has coverage from DC Health Link. Will the 1095-A be sent to me or my child?
What do I do if my address or income changes?
How do I pay for my health or dental insurance electronically (auto-pay)?
What do I do if I haven’t received my monthly invoice in the mail or it doesn’t show up on my credit card statement?
When are my monthly premiums due?
How do I make a payment for my health/dental insurance?
Are tax credits available for small businesses and nonprofit organizations?
How can I find out if I and my family members are eligible for health coverage or help paying for health coverage?
What types of trained experts are available to assist you?
Do I need a lawyer to complete the appeal process?
Does listing a person on the application for health coverage mean that they are applying for health coverage?
If I buy a plan on DC Health Link, will I still be able to go to my same doctors?
What is Modified Adjusted Gross Income?
Will I get a 1095-A for the dental plan I purchased through DC Health Link?
Where can I get a health coverage exemption (an exemption from the individual shared responsibility provision)?
I have been notified that my employer is participating in DC Health Link. How do I enroll in a plan?
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