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Frequently Asked Questions (FAQs)

If I am terminating the plan I purchased, does my coverage have to end at the end of a month?

If I end my plan part way through a month, will my premium be prorated?

If I terminate my plan and then change my mind or decide I need insurance again, when can I re-enroll?

What should I do if I was found eligible for Medicaid but don't want to enroll in Medicaid?

Why can't I terminate my coverage earlier?

Are Alliance beneficiaries eligible for private plans through DC Health Link? Can they get premium tax credits and cost sharing reductions?

Are small businesses required to buy health insurance through DC Health Link?

Are tax credits available for small businesses and nonprofit organizations?

Are there exceptional circumstances that would make me eligible for a special enrollment period?

Are there health insurance options for residents who are not eligible for most programs due to immigration status?

Are there special circumstances that would allow me to change my plan during the year, or enroll outside of the open enrollment period?

Can employers offer coverage to employees' family members?

Can I buy coverage if I and my family don't qualify for help paying for health coverage?

Can I choose to get mailed or electronic notices from DC Health Link?

Can I enroll in a private health plan through DC Health Link if I am eligible for Medicare?

Can I enroll in dental coverage through DC Health Link if I am eligible for Medicare?

Can I get help if I am in the middle of an application and get stuck or have questions?

Can I get my coverage reinstated if it was cancelled or terminated?

Can I still enroll in an individual or family health plan for the remainder of 2017?

Can my broker help me with buying coverage through DC Health Link?

Can my company still have waiting periods before health coverage takes effect?

Can religious organizations offer coverage to their employees through DC Health Link that excludes coverage for contraceptives?

Can small employers offer dental plans in addition to medical plans through DC Health Link?

Can some people in my family apply for financial assistance while others apply for health coverage without assistance?

Can someone else complete the DC Health Link application for me?

Do employers need a minimum level of participation in order to offer health coverage for employees in DC Health Link?

Do employers still have to offer COBRA to employees and their dependents losing coverage?

Do I need a lawyer to complete the appeal process?

Does listing a person on the application for health coverage mean that they are applying for health coverage?

Does the online application have to be completed all at once?

During open enrollment, when do I have to select a plan, and when will my plan take effect?

How can a broker participate with DC Health Link?

How can a small business appeal a DC Health Link eligibility decision?

How can an employee appeal a DC Health Link eligibility decision?

How can Brokers partner with Assisters to help their business?

How can employers contribute to their employees' health insurance offered through DC Health Link?

How can I change the amount of my advance premium tax credit that is applied to my plan?

How can I find out if I and my family members are eligible for health coverage or help paying for health coverage?

How can I register to vote in the District of Columbia?

How can I set up an email address if I don’t have one?

How do employees pay for health insurance offered by their employer through DC Health Link?

How do I appeal an eligibility decision I disagree with?

How do I file a complaint?

How do I file an appeal?

How do I make a payment for my health/dental insurance?

How do I pay for my health or dental insurance electronically (auto-pay)?

How do I report a change in my household?

How do I search for a broker or an Assister?

How does MAGI affect eligibility for the Medicaid program?

How does the appeal process work for individuals and families?

How often can I change my plan?

How will employers pay for health insurance offered through DC Health Link?

I had to repay part or all of my advance premium tax credit on my taxes. How do I avoid having to repay next year?

I have a temporary visa (for example, a G visa) and live in the District. Do I meet the residency requirements to enroll in a plan through DC Health Link?

I have been notified that my employer is participating in DC Health Link. How do I enroll in a plan?

I qualified for special enrollment and enrolled in a private health plan through DC Health Link that wasn’t sponsored by my employer. What do I need to do to sign up for coverage next year?

I tried completing an application and get a screen telling me to call an Administrator and another phone number for the Economic Security Administration (ESA). What should I do?

I want to terminate the plan I purchased (not through my employer) on DC Health Link. What do I need to do to terminate my plan?

I'm enrolled in a private health plan through DC Health Link and want to switch plans during the next open enrollment. How do I do that?

I'm signing up for a private health plan during open enrollment and want my coverage to start on January 1st. What's the deadline for selecting a plan and making my first premium payment?

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